Showing posts with label Facebook. Show all posts
Showing posts with label Facebook. Show all posts

Thursday, December 6, 2007

Dell Picks Salesforce.com PRM Platform



Source: eWeek

The PC maker will use Salesforce.com's new CRM-meets-Facebook technology, which links separate Salesforce CRM implementations.

Dell and its solution provider partners are among the first customers of Salesforce.com's Salesforce to Salesforce technology, which lets different companies share their Salesforce.com information.

Dell first began using Salesforce.com's CRM (customer relationship management) platform a year ago for its direct sales force. Over the last 60 days, the PC maker has taken the relationship a step further, implementing Salesforce Partners, Salesforce.com's PRM (partner relationship management) platform.

"They wanted one solution to collaborate with direct and indirect sales," said Elay Cohen, senior director of products at Salesforce.com. "They have a history of being a direct business, and their No. 1 business problem is they want to mitigate channel conflict. The only way to do that is to have a single platform."

Dell solution providers can leverage the platform even further if they use Salesforce.com in their own operations. For example, rather than use the different deal registration screens at all the different vendors' portals, solution providers can enter the required information on a single familiar interface—the one they use at their own company.

Dell's deal registration through Salesforce.com has about eight required fields and two clicks.

Ultimately, Dell may also look at using the platform for use with some of its bigger strategic partners such as EMC, according to Channel Chief Greg Davis.

Sunday, December 2, 2007

Li Ka-shing sinks $60M into Facebook

Source; TechConfidential

Though he does not quite fit the profile of your typical Facebook user, Hong Kong billionaire Li Ka-shing apparently appreciates the business prospects of the social networking site.The 79-year-old chairman of Cheung Kong (Holdings) Ltd. and Hutchison Whampoa Ltd. has agreed to write a $60 million check to help Facebook Inc. founder and CEO Mark Zuckerberg build out his fast-growing business, with the right to invest another $60 million, according to the BoomTown blog. The investment is pocket change for Ka-shing, whose Hutchison Whampoa empire includes a diverse array of holdings from some of the world's biggest port operators and retailers, property developers and telecommunications operators. Forbes reported his worth at $23 billion earlier this year, making him the world's ninth-richest man.

Facebook would not verify whether the investment was made, saying it does not comment on rumor or speculation. A spokeswoman said the company is committed to the internationalization of the site, but declined to provide any details.

While an investment might make it easier for Facebook to pursue an acquisition of one of China's home-grown social networking sites, having Ka-shing involved makes it more likely Facebook will go at it alone in China or use Ka-shing's business relationships to form a partnership with another Chinese operation. Hutchison Whampoa is a co-founder of Chinese Internet media firm TOM Group Ltd.







Earlier this month, Facebook was rumored to have made an offer to acquire Chinese social networking site Zhanzuo.com (which literally translates as "Facebook") for $85 million, though the Palo Alto, Calif., company at the time denied it was pursuing Zhanzuo or any other company in China.

Ashkan Karbasfrooshan, president of WatchMojo.com, a blog that covers advertising, finance and technology, said the Chinese market, and Asia in general, is key for Facebook, and Ka-shing would help "open doors" for the company.

"I think the money is secondary to the local representation," Karbasfrooshan said by e-mail. "Ultimately, Facebook might still buy its way into the market, but with an additional $60 million and Ka-shing on board, they'll have more leverage in talks."


Facebook in October received a $240 million investment from Microsoft Corp. The investment gave the Redmond, Wash., company a 1.6% stake in the company, valuing the property at a robust $15 billion.

Other Internet companies have struggled in their attempts to enter China, something Facebook no doubt has seen as well. Yahoo! Inc. of Sunnyvale, Calif., in 2005 rolled its Chinese operations into Hangzhou, China-based Alibaba Group, operators of Alibaba.com, while eBay Inc. of San Jose, Calif., last year partnered with the TOM Online



when its own auction business struggled. Even mighty Google Inc. of Mountain View, Calif., trails homegrown Baidu.com of Beijing for search supremacy in China.



Facebook's task for 2008 is proving it is worth a $15 billion valuation. It recently introduced a new targeted advertising program that allows companies to better serve ads to Facebook users based on their habits and what their friends are buying. The company is projected to have revenue of between $75 million and $100 million this year.

According to comScore Media Metrix, Facebook.com was the 16th most visited site in the United States in October with 32.9 million unique visitors. Though it still trails News Corp.-owned MySpace.com and its 72 million unique visitors, Facebook's year-over-year growth was 118% against 28% for MySpace.